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TERMS AND CONDITIONS

1 Introduction:

These terms and conditions relate to goods which you offer to purchase from all online UK/US websites. Please read carefully these terms and conditions as they govern your use of this website and our procurement to you of any goods which you offer to purchase through this website. We will be unable to process any offer to help procure goods until you have done so. If there is anything you do not understand, please e-mail us at admin@mannastores.com , or phone us on +447404904612 , 07052789224,08033858078. By making an offer to purchase, you agree to be bound by the provisions of the Agreement (as defined in clause 3.1 below) between you and us. If you do not accept these provisions you should not place an order. Your attention is drawn in particular to clauses 10 (limitation of liability) and 11 (indemnity). You must be able to read and write to be eligible for our Service. By submitting an Order Form (see 2.4 below), you confirm to us that you are at least able to read and write and of age and that you accept these terms and conditions of purchase. These terms and conditions may be changed at any time by us and we are not under any obligation to notify you of such changes; however, goods purchased or transactions conducted before the change shall be conducted in accordance with the provisions of the terms and conditions prior to the change.

2 Definitions In these terms and conditions:

2.1 COMMENCEMENT DATE means the date when our agreement with you is concluded (see clause 3.3);

2.2 INVOICE means the form that is sent to you through your email after you have placed an order, confirming details of the Goods which you have offered to purchase and which we have agreed to procure for you;

2.3 CONSUMER means an individual whose use of the Service is for both personal or trade purposes and sometimes both goods which you have offered to purchase through us;

2.5 GOODS means the goods to be provided by us to you, as described in the Order Form and Invoice and on the pages of our website relevant to those goods. (In the event of a discrepancy between the description of the Goods on the website and that on the Order Form, Invoice, the description on the Order Form or Invoice shall be conclusive);

2.6 WE/US/OUR refers to mannastores.com a division of Mannamart Online Limited, a company incorporated in Nigeria (registered number RC.878205) and having its registered office at ( A&B Plaza 88 Ekoro Rd,bule Egba Lagos); and 2.7 YOU/YOURS refers to you, the person offering to purchase goods through us.

3 YOUR AGREEMENT WITH US

3.1 These terms and conditions, together with the Order Form, Invoice and Privacy Policy, constitute the entire agreement between you and us relating to the provision of the Goods the Agreement and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between us in relation to this, and all past courses of dealing or industry custom. No oral explanation or oral information given by any party (including any information given via our customer service departments) shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions, and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in these terms and conditions.

3.2 Nothing on our website is intended or shall be interpreted to mean that we are making a legal offer to you to provide the goods; we are inviting you to make a legal offer to us to purchase the Goods for you. It is entirely at our discretion to accept or reject the offer to procure.

3.3 The Agreement is concluded only when we have accepted your order by sending you an Invoice (with the date of conclusion of the Agreement being the date shown on that Invoice).

4 : General Payment can be made using any of the methods listed on this web site/Invoice and will be debited when we have accepted your offer to purchase. All prices are quoted in UK pounds Sterling and include VAT. Our acceptance of your offer to procure Goods is subject to their availability. Our acknowledgement of order acceptance via web or e-mail is not a guarantee of delivery. We will inform you if we are unable to deliver the Goods which you have offered to purchase.

5 Delivery Details and Returns Policy

5.1 : Delivery Availability and Authorization All deliveries are subject to stock availability and authorization of your payment. Delivery to Address In the interests of customer security, your order must be shipped to the address you filled when registering with us (the billing/shipping address). Form of Identification A form of identification will be required on delivery of the goods to you e.g. Drivers License, National Identity Card, Voters Registration Card, School ID Card, A photocopy of our Invoice sent to you, Original Copy of Teller, photocopy of interswitch receipts.

Charges For Orders from UK -We charge a flat fee of £10 for orders below £100 and 10% for orders above £100.

Charges For Orders from US-We charge a flat fee of $25 for orders less than $170 and 10% on orders above $170 except amazon and ebay which we charge 20%

Orders from Ebay and Amazon:

The minimum charge for the above websites are £20 and 20% of order value. This is due to the cost of processing the orders and the risk involved as there are many sellers on this website and sometimes they don’t deliver as promised and we expend resources chasing them.

5.2 Returns Policy At mannastores.com we want you to be satisfied every time you shop with us so we make our returns policy simple. We only accept returns only where we have clearly made a mistake.

Complaints Procedure: All queries should be emailed to us at admin@mannastores.com and are generally dealt with within 48 hours. If we need to investigate your query further we will advise you or give you a call.

6 Payment Options: We currently accept the following methods of payment:

Direct Bank Deposit to our Bank Account Access Bank Plc: Account Name: MannaMart Online Ltd : Account Number: 0019399665 (No charges apply)

Domiciliary Pounds Account:

0035825920 (2% charge of order value applies so add it to your final payment)

Through your ATM card Issued by any Nigerian Bank - Interswitch payment gateway www.quickteller.com/mannamart Payment may be made . The total amount you pay depends on the method of payment.. Credit/Debit card payments will be processed using the services of Interswitch Nigeria Limited (1.5% charge of order value applies so add it to your final payment).

7 Security & Data Protection

8.1 Data Protection We are committed to protecting your privacy and the security of any information given to us in order for us to process your order.online shopping in nigeria

8.2 Our Data Protection Policy We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information. Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party, except to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments. Your privacy and confidence will be respected at all times.Best online shopping store

8.3 Secure Shopping Our system is designed so that sensitive information about orders is never transmitted insecurely. Even we do not see your credit/debit card details as they are submitted to your bank to obtain payment using SSL encryption technology. Your information may be provided to third party service providers for the purpose of processing your offer to purchase the goods. We may use your e-mail address to provide you with information on products, services, promotions and special offers where you have indicated that this is acceptable by signing up or where you have requested us not to do so.

8.4 Third parties We will not sell or pass your details to third party organizations except for the purpose of processing your offer to procure the goods.

8.5 Consent By making an offer to purchase Goods you consent to the information you provide to us being processed for any of the above purposes.

8.6 Cookies Cookies are small pieces of information that are sent from your browser to our web server. On this website, cookies are used to keep track of the items you place in your shopping basket. We do not store any personal information in the cookie; they are designed only to collect information of an anonymous nature. We will not combine such anonymous information with your personal details.best online shopping website in nigeria

9 Limitation of Liability IMPORTANT: THIS CLAUSE 10 CONTAINS PROVISIONS WHICH RESTRICT THE EXTENT TO WHICH WE ARE LIABLE TO YOU FOR ANY LOSS YOU MAY SUFFER IN CONNECTION WITH THE GOODS. PLEASE READ IT CAREFULLY AND DO NOT MAKE AN OFFER TO PURCHASE THE GOODS UNLESS YOU AGREE TO THIS CLAUSE.

10.1 Subject to the aforesaid, we shall not be liable to you for any loss or damage unless such loss or damage arises as a direct result of our negligence, recklessness or willful misconduct, or fraud or misrepresentation on our part.

10.2 To the fullest extent permitted by applicable law, we disclaim all liability for our employees or sub-contractors negligence.

10.3 We may include links from time to time from our website to other internet sites. We have no control over the content of such sites and disclaim any liability in respect of your use of such sites.

10.4 All conditions, terms, representations and warranties relating to the Goods which are not expressly stated in this Agreement are hereby excluded to the fullest extent permitted by law.

10.5 Our total liability to you in respect of any claim by you arising out of or in connection with the provision (or the failure to provide) the Goods shall be limited to the value of the goods supplied.

10.7 No claim by you against us shall be valid unless you have notified us of the details of the claim within one month of it arising.online shopping nigeria

10.8 Every provision of this clause 10 excluding or limiting liability shall be construed separately, applying and surviving even if for any reason any of these provisions is held inapplicable or unenforceable in any circumstances, and shall remain in force notwithstanding the expiry or termination of this Agreement.

11 Indemnity IMPORTANT: IN THIS CLAUSE 11 YOU AGREE THAT YOU WILL BE LIABLE FOR ANY LOSS WE (OR CERTAIN PEOPLE CONNECTED WITH US) SUFFER AS A RESULT OF BREACH OF THE AGREEMENT BY YOU OR BY CERTAIN PEOPLE CONNECTED WITH YOU. PLEASE READ IT CAREFULLY AND DO NOT MAKE AN OFFER TO PURCHASE THE GOODS UNLESS YOU AGREE TO THIS CLAUSE. You agree that you shall be liable for, and hereby agree to indemnify us on demand in respect of any and all demands, liabilities, losses, costs and claims (including reasonable legal fees) sustained or incurred by us, our agents, suppliers, resellers, our customers, officers or employees, and arising as a result of breach by you of this Agreement.

12 Website Content We have used reasonable care and skill in compiling the content of our website but make no warranty, express or implied, as to the nature or accuracy of any material on the website and cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon information contained within the website. Although every effort is made to ensure complete accuracy, some view or details shown on the website may change from time to time, and it is possible that errors will occur. We will use reasonable endeavors to rectify any errors as swiftly as possible.

13 Contact Details If you have any queries about these terms and conditions, or any other aspect of our website, or you have a complaint, you can phone us on +447404904612, or contact us at admin@mannastores or write to us at 88 Ekoro Rd, Abule Egba, Lagos We shall respond to any communication received by us as quickly as we can.

14 Law and Jurisdiction The Agreement shall be governed by and construed in accordance with Nigerian law and you agree to submit to the non-exclusive jurisdiction of the Nigerian courts. You are responsible for compliance with any applicable laws of the country from which you access our website.

 

 



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